Shipping policy

Shipping Policy

Where We Ship

We currently ship to the 48 states of US and Hawaii from Amazon's fulfillment centers in.
We do not ship to PO Boxes, freight forwarders, or restricted addresses where carriers cannot deliver.

Order Processing

  • Orders placed by 12:00 PM PT on business days (Mon–Fri, excluding holidays) are typically processed the same day.
  • Orders placed after the cutoff, on weekends, or on holidays will be processed the next business day.
  • During peak periods or launches, processing may take 1–2 extra business days.

Fulfillment Partner

We use Amazon Multi-Channel Fulfillment (MCF) to pick, pack, and ship your order from Amazon’s network. Orders may ship in neutral/unbranded packaging where available. Your order status and tracking will be shared by us as soon as it’s available.

Shipping Options & Estimated Transit Times

(Available options may vary by destination and item.)

  • Standard: ~3–5 business days
  • Expedited: ~2 business days
  • Priority: ~1 business day

Transit times are estimates provided by our carriers/Amazon MCF and start after your order has been processed. Weather, carrier volume, and unforeseen events can cause delays.

Tracking & Delivery

  • You’ll receive a shipping confirmation email with a tracking link once your order leaves our warehouse.
  • Orders with multiple items may ship in separate packages with separate tracking numbers.
  • If tracking shows “delivered” but you can’t find the package, please check with household members, neighbors, and your building/management first. If still missing after 48 hours, please contact us at support@changelifebuys.com.

Address Changes

We begin processing quickly. If you need to update your shipping address, email support@changelifebuys.com immediately with your order number and the correct address. We can’t guarantee changes once an order is submitted to fulfillment.

Undeliverable/Refused Shipments

Packages returned as undeliverable or refused may be subject to return shipping fees and restocking fees. We’ll contact you if this occurs to arrange reshipment or a refund per our returns policy.

Holiday & Peak Periods

High volume periods (e.g., Black Friday/Cyber Monday) may add 1–3 business days to processing and may affect carrier transit times.